Privacy Policy

Privacy Policy

Last updated: 15 May 2026

Welcome to Love My Ebooks. We care about your privacy and want to be clear about what information we collect, why we collect it, and how we use it.

This Privacy Policy applies to visitors, readers, authors, reviewers, producers, social media managers, administrators, and anyone else who uses the Love My Ebooks website or related services.

Love My Ebooks is operated from South Africa, and we aim to handle personal information in line with South African privacy principles under POPIA. Where applicable, we also try to follow broadly recognised privacy principles such as transparency, limited use, reasonable security, and user access rights.

1. Who we are

Love My Ebooks is an indie book discovery and publishing-support platform. We help readers discover books, authors manage book-related content, reviewers access review copies, and approved team members help with publishing, marketing, production, and workflow tasks.

For privacy questions, please contact us at: library@lovemyebooks.com.

2. Information we collect

We collect different information depending on how you use the site.

Website visitors

When you visit the site, we may collect:

• Pages visited
• Approximate time and date of visit
• Browser and device information
• Referring pages or links
• Basic technical logs needed to keep the site secure and working

Reader accounts

If you create a reader account, we may collect:

• Name or display name
• Email address
• Password, stored securely as a password hash
• Email confirmation status
• Favourite books, authors, or series
• Reading history and reading progress
• Newsletter preferences, if selected

Newsletter and free-read signups

If you subscribe to updates or request a free read, sample, or download, we may collect:

• Email address
• Name, if provided
• Selected interests or preferences
• Signup source
• Download or access history
• Consent and subscription status

Authors and publishing users

If you use author or publishing tools, we may collect:

• Account details
• Author or pen-name information
• Book, series, and metadata you enter
• Uploaded files and media
• Workflow requests
• Messages, notes, and status updates connected to your work

Reviewers

If you join or use ARC/reviewer features, we may collect:

• Account details
• Review assignments
• Download/access records
• Submitted review links
• Ratings or private feedback, where provided
• Reviewer workflow status

Producers and workflow users

If you use production or workflow tools, we may collect:

• Account details
• Assigned work items
• Comments, workflow notes, and status changes
• Uploaded or delivered production files
• Reference materials linked to production requests

Contact and feedback forms

If you contact us or submit system feedback, we may collect:

• Your name or account identity
• Email address
• Feedback title and comment
• Page URL where feedback was submitted
• Date and time of submission
• Follow-up messages or admin responses

3. How we use your information

We use personal information to:

• Create and manage user accounts
• Confirm email addresses
• Provide reader features such as favourites and reading history
• Send transactional emails, such as confirmations, notifications, and account messages
• Provide free reads, samples, downloads, and online reading copies
• Manage ARC/reviewer assignments
• Support author, book, series, media, and workflow management
• Help producers and approved team members complete assigned work
• Respond to messages, support requests, and system feedback
• Improve the site, fix bugs, and monitor security
• Manage permissions and prevent unauthorised access
• Comply with legal, operational, or security requirements

We do not sell your personal information.

4. Email and newsletters

Love My Ebooks may send two broad types of email.

Transactional emails

These are service-related emails, such as:

• Account registration messages
• Email confirmation links
• Password or account-related notices
• Workflow notifications
• ARC/reviewer notifications
• Important service updates

These emails are needed to provide the service.

Newsletter and marketing emails

If you subscribe to newsletters or book updates, we may send:

• New release announcements
• Free-read updates
• ARC opportunities
• Bookish news
• Author or series updates
• Promotional content

You can unsubscribe from marketing emails using the unsubscribe link or by contacting us at library@lovemyebooks.com.

Bulk newsletters may be handled through an external email platform rather than directly from the Love My Ebooks web server.

5. Cookies and similar technologies

We may use cookies or similar storage to:

• Keep you signed in
• Remember reader settings
• Support site security
• Remember preferences
• Understand basic site usage
• Improve the reading experience

Some cookies are necessary for the site to work. Others may be optional, depending on the tools we use.

You can control cookies through your browser settings, but disabling some cookies may affect login, reader settings, or account features.

6. Uploaded files and user content

If you upload files, images, manuscript content, covers, reference images, or production files, those files may be stored and used to provide the relevant site features.

Examples include:

• Book covers
• Author images
• Manuscript or reading-copy files
• ARC or sample files
• Production reference files
• Video or image production assets
• Social media planning assets

We use access controls to limit who can view or manage uploaded files. However, you should not upload anything you do not have the right to use.

7. Reading copies, ARC access, and download tracking

Love My Ebooks may track access to reading copies, downloads, samples, and ARC material. This may include:

• Which book or reading copy was accessed
• Date and time of access
• Reviewer assignment details
• Reading progress
• Download count or event records

This helps us provide access-controlled reading, reviewer workflows, free reads, and basic reporting.

Online reader copy controls and ARC watermarks are intended as access controls and deterrents, not as guaranteed DRM.

8. Who we share information with

We may share information only where necessary for operating the site and services.

This may include:

• Website hosting providers
• Email service providers
• Technical support providers
• Authorised administrators or team members
• Authors, reviewers, or producers where workflow access requires it
• Legal or regulatory bodies where required by law

We do not sell personal information to advertisers or unrelated third parties.

9. Third-party links

Love My Ebooks may link to external websites such as retailers, author sites, social platforms, newsletter platforms, or other services.

When you click an external link, that website’s own privacy policy applies. We are not responsible for the privacy practices of external websites.

Some outbound book retailer links may pass through a Love My Ebooks redirect link first so we can record basic click activity or apply affiliate tracking where applicable.

10. Affiliate links

Some book retailer links may be affiliate links. This means Love My Ebooks may earn a commission if you click a link and make a purchase, at no extra cost to you.

Affiliate links may involve redirect tracking or retailer-provided tracking codes. The retailer’s own privacy policy will apply once you leave Love My Ebooks.

11. How long we keep information

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including account management, service delivery, legal, security, operational, and record-keeping needs.

Examples:

• Account records may be kept while your account exists
• Transactional email logs may be kept for troubleshooting and audit purposes
• Workflow records may be kept for operational history
• Legal, security, and accounting records may be kept where required
• Newsletter records may be kept until you unsubscribe or request removal, subject to reasonable suppression-list needs

12. How we protect information

We take reasonable steps to protect personal information, including:

• Password hashing
• Permission-based access controls
• Server-side access checks
• Prepared database queries where applicable
• Limited access to administrative tools
• Secure handling of email confirmation/reset tokens
• Avoiding public exposure of raw file paths
• Protecting private credentials and configuration values

No website can guarantee perfect security, but we aim to use sensible, production-safe protections.

13. Your privacy rights

Depending on where you live and which laws apply, you may have rights to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information, where legally and operationally possible
• Object to certain processing
• Withdraw consent for marketing emails
• Request that we stop sending newsletters or promotional messages
• Ask for a copy of certain information

To make a privacy request, contact us at library@lovemyebooks.com.

We may need to verify your identity before acting on a request.

14. Children

Love My Ebooks is intended for general book discovery and publishing-related use. It is not specifically directed at children.

If you believe a child has provided personal information without appropriate permission, please contact us so we can review and take appropriate action.

15. International users

Love My Ebooks is operated from South Africa, but visitors and users may access the site from other countries.

By using the site, you understand that your information may be processed in South Africa and by service providers in other countries where our hosting, email, or operational tools are located.

Where practical, we aim to use service providers that apply reasonable privacy and security protections.

16. Changes to this policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. If the changes are significant, we may also provide a notice on the website or by email where appropriate.

17. Contact us

For privacy questions, access requests, corrections, or complaints, contact:

Love My Ebooks
Email: library@lovemyebooks.com
Website: https://lovemyebooks.com
Country: South Africa